Communication Skills, Part 2: Giving and Receiving Meaningful Feedback
Often the word "feedback" leaves both managers and staff feeling apprehensive, but meaningful feedback is about future performance, not past mistakes. Actionable feedback is a part of learning and success at all levels of an organization.
Audience: This class is appropriate for library staff of all levels.
- Learn to give constructive, actionable feedback
- Develop a positive attitude toward accepting feedback
- Create a climate of appropriate, constructive feedback between staff
This webinar will be recorded, but due to the interactive nature of the content, participants are encouraged to view it live if possible. Connection details will emailed prior to the session. First GoToMeeting? Do a quick system check: https://link.gotomeeting.com/system-check
Sharon Eisner teaches Interpersonal Communication at Elon University and does consulting for the Duke University Fuqua School of Business. Her previous library work includes facilitating the 2016 North Carolina Library Association Leadership Institute.
- Wednesday, November 28, 2018
- 2:30PM - 4:00PM
- Continuing Education