Description:

Leadership Webinar Series, Part 5

The Expectations Model has two main components: goals and parameters. If someone is able to achieve the goals within the parameters, how they do it is up to them, and is called style. Defining, describing, and tweaking those components can take weeks, even in a well-run organization, but it is more than worth the trouble. It keeps people (and projects) on track even while encouraging initiative.

Agenda:

• Introduction: How Micromanagement Wastes Time
• The Key Idea: Oversight Based On What Gets Done
• Why This Is Not Just Another Job Description
• If We Are Successful, How Will We Know
• Professional Parameters: Cost, Time, Quality
• Behavioral Parameters: Civility
• How Is The Model Evaluated?

Outcomes:

• Set results that are about what the job accomplishes.
• Focus on goals, rather than processes.
• Provide employees with the room to create their own methods.

Presenter:

Pat Wagner is a library trainer and consultant with over 40 years of experience with libraries of all kinds and sizes, from storefront rural public libraries and solo library offices in institutions to the largest of the urban public and and academic libraries. Her focus is on the skills that support library success, including personnel, supervision, customer service, project management, leadership, marketing, strategic planning, and career advancement. Pat has a degree in performance and written communication and is known for her practical and good-humored programs. She lives in Denver with her husband and two pushy cats. She loves books, music, gardening, wildlife, pop culture, and her friends and family. Her favorite stress reliever is writing fantasy fiction.

Location: 

Online; login instructions will be sent prior to the event

Cost:

Free

Questions about the event?

Please contact the Continuing Education Consultant Tiffany Hayes