Description:

Leadership Webinar Series, Part 8

What do you keep in your head? Small organizations often run on the knowledge and experience of a few key people. The overhead of identifying, capturing, archiving, and retrieving that wisdom could be a full-time job for everyone. So, how can important historical knowledge be corralled and used without bringing the day-to-day work to a halt?

Agenda:

• Introduction: What Is Knowledge Management?
• The Key Idea: Do A Little As You Go
• Developing Cheat Sheets
• Sharing Online
• Interviewing Longtimers And Bosses
• Audio And Video Captures
• Is Knowledge Management A Waste Of Time?

Outcomes:

• Smooth and speed up transitions for new hires and promotions.
• Maintain and use the collected wisdom of experienced employees.
• Avoid big mistakes from the past.

Presenter:

Pat Wagner is a library trainer and consultant with over 40 years of experience with libraries of all kinds and sizes, from storefront rural public libraries and solo library offices in institutions to the largest of the urban public and and academic libraries. Her focus is on the skills that support library success, including personnel, supervision, customer service, project management, leadership, marketing, strategic planning, and career advancement. Pat has a degree in performance and written communication and is known for her practical and good-humored programs. She lives in Denver with her husband and two pushy cats. She loves books, music, gardening, wildlife, pop culture, and her friends and family. Her favorite stress reliever is writing fantasy fiction.

Location: 

Online; login instructions will be sent prior to the event

Cost:

Free

Questions about the event?

Please contact the Continuing Education Consultant Tiffany Hayes