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Library Basics Part 1: Front Desk Basics

Agenda:

Working at a library is different from other customer service jobs, even if many of the same skills apply. Participants will learn:

  • The role of the library in the community and some common or unusual services libraries provide
  • How to address problems like patrons with overdue fines or being unable to provide the book a patron wants
  • Practical ethics including patron privacy, equitable access to library resources, and censorship questions

Audience:

Public library paraprofessional staff with little or no library experience; staff wanting a refresher of basic library skills

Location:

Chester Main Library, 100 Center Street, Chester, SC 29706

Accessibility:

FM Auditory Assistance, large print materials, and other accessibility accommodations are available by request. If you need a reasonable accommodation in order to participate, please contact the program organizer at least two weeks in advance. 

Questions about the workshop?  Contact: 

Tiffany Hayes, Continuing Education Consultant
South Carolina State Library 
803-545-4206
thayes@statelibrary.sc.gov

Date:
Wednesday, December 4, 2019
Time:
10:00AM - 12:00PM
Campus:
Chester County Library
Location:
100 Center Street Chester, SC 29706
Categories:
Continuing Education